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General Terms and Conditions of Thuiswinkel

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These General Terms and Conditions of the Dutch Thuiswinkel Organization were drawn up in consultation with the Consumers? Association within the framework of the Self-Regulation Coordination Group (CZ) of the Social and Economic Council and will become operable as of 1st January 2012.

Index:

Article   1 ? Definitions
Article   2 ? Identity of the trader
Article   3 ? Applicability
Article   4 ? The offer
Article   5 ? The contract
Article   6 ? Right of withdrawal
Article   7 ? Costs in case of withdrawal
Article   8 ? Preclusion from right of withdrawal
Article   9 ? The price
Article 10 ? Conformity and guanrantee
Article 11 ? Supply and implementation
Article 12 ? Extended duration transactions: duration, termination and prolongation
Article 13 ? Payment
Article 14 ? Complaints procedure
Article 15 ? Disputes
Article 16 ? Branch guarantee
Article 17 ? Additional or different stipulations
Article 18 ? Amendment to the general terms and conditions of Thuiswinkel

Article 1 ? Definitions

The following definitions apply in these terms and conditions:

Article 2 ? Identity of the trader

Name trader: Brunotti e-shop.com B.V.
trade name: brunotti.com

Registered and Office address:
Gezellenstraat 18
3861 RD Nijkerk
The Netherlands

Telephone number: +31 33 451 70 95 (Monday ? Friday: 09:00 hr ? 17:00 hr)
E-mail address: info@brunotti.com
Chamber of Commerce number: 32162146
VAT identification number: NL821515263B01

Article 3 ? Applicability

Article 4 ? The offer

Article 5 ? The contract

      a. the office address of the trader?s business location where the consumer can lodge complaints;
      b. the conditions under which the consumer can make use of the right of withdrawal and the method for so doing, or a clear statement relating to the exclusion of the right of withdrawal;
      c. information on guarantees and existing after-sales service;
      d. the data included in article 4, paragraph 3 of these conditions, unless the trader has already provided the consumer with these prior to concluding the contract;
      e. the requirements for terminating the contract, if the duration of the contract exceeds one year or is indefinite.
6.   In case of a extended duration contract, the stipulation in the previous paragraph applies only to the first delivery.

Article 6 ? Right of withdrawal
Upon delivery of products
1.     When purchasing products, a consumer has the possibility of dissolving the contract, without giving reasons, during fourteen days. This period commences on the day after the product was received by the consumer or a  representative previous designated by the consumer and announced to the trader.
2.     During this period the consumer will treat the product and its packaging with care. He will only unpack or use the product as far as necessary in order to be able to assess whether he wishes to retain the product. If he wishes to exercise his right of withdrawal, then he will return the product to the trader, with all associated components, and ? in as far as this is reasonably possible ? in the original state and packaging, in accordance with the reasonable and clear instructions that were provided by the trader.
Upon delivery of services
3.     When services are supplied, a consumer has the possibility of dissolving the contract, without giving reasons, during at least fourteen days, starting on the day when the contract was concluded.
4.     In order to make use of his right of withdrawal, the consumer will act in accordance with the reasonable and clear instructions that the trader provided when the offer was made and/or at the latest upon delivery.

Article 7  ? Costs in a case of withdrawal

Article 8 ? Preclusion from right of withdrawal

a)   relating to accommodation, transport, restaurant business or leisure activities to be carried out on a given date or during a given period;
b)   the supply of which commenced, with the explicit consent of the consumer, before the withdrawal period had lapsed;
c)   relating to bets and lotteries.


Article 9 ? The price

Article 10 ? Conformity and Guarantee

Article 11 ? Supply and implementation

Article 12 ? Extended duration transactions: duration, termination and prolongation
Termination

Prolongation

Duration

Article 13 ? Payment

Article 14 ? Complaints procedure

The complaint is then sent both to the trader concerned and the Dutch Thuiswinkel Organization.

Article 15 ? Disputes

Article 16 ?  Branch guarantee

Article 17 Additional or different stipulations
Additional stipulations or stipulations that differ from these general terms and conditions, may not be detrimental to the consumer and should be recorded in writing, or in such a way that consumers can store them in a readily accessible manner on a durable medium.

Article 18 ?  Amendment to the general terms and conditions of Thuiswinkel

Address of the Dutch Thuiswinkel Organization: P.O. Box 7001, 6710 CB EDE, the Netherlands.

Rights can only be derived on the basis of the Dutch version of these general terms and conditions.