Shipping & Returns – Brunotti
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Orders placed on weekdays before 16:00 h will be shipped on the same day!

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SHIPPING


Shipping Countries & Shipping Costs


Austria € 9,95 (free shipping above € 100,-)
Belgium € 3,95 (free shipping above € 75,-)
Denmark € 7,95 (free shipping above € 100,-)
Estland € 9,95 (free shipping above € 100,-)
Finland € 14, 95 (free shipping above € 100,-)
France € 12,95 (free shipping above € 100,-)
Germany € 3,95 (free shipping above € 75,-)
Italy € 12,95 (free shipping above € 100,-)
Latvia € 9,95 (free shipping above € 100,-)
Lithuania € 9,95 (free shipping above € 100,-)
Luxemburg € 6,95 (free shipping above € 100,-)
Netherlands € 3,95 (free shipping above € 75,-)
Poland € 7,95 (free shipping above € 100,-)
Portugal € 12,95 (free shipping above € 100,-)
Spain € 12,95 (free shipping above € 100,-)
Sweden € 14,95 (free shipping above € 100,-)


Delivery time

Orders placed on Monday through Friday before 4 pm, will be picked up from our warehouse by DHL on the same day.

Expected Days of delivery

Austria 2
Belgium 1
Denmark 2
Estonia 4
Finland 3-4
France 2-3
Germany 2
Italy 2-3 (north) / 4 (south)
Lithuania 3-4
Latvia 4
Luxemburg 1
Netherlands 1
Poland 2
Portugal 3-4
Spain 3-4
Sweden 2 (south) / 3-4 (north)

Delivery Status
As soon as your order has left our warehouse, you will receive a shipping confirmation with a Track & Trace code. This way you can easily track the status of your order. You can also see in what time frame your order will be delivered.

Delivery options

Do you wish to have your order delivered on another address? No problem! You can enter an alternative delivery address when you enter your customer information.It is not possible to have your order delivered on a specific date.


PLEASE NOTE! For deliveries to countries outside the EU you are responsible for paying any supplemental customs, duty or importations fees. Please check with your local customs bureau to avoid any unexpected fees upon the arrival of your order.


RETURNS

From the moment of delivery, you have 100 days to view your order and try on the items. Within this term you can return the order, or part of it, in its original state by filling out the enclosed return form.

To return your order, or part of it, please use the original packaging. If you do not have this packaging anymore, please use a reasonable alternative. Please put the return form with the items in the box. The refund will take place through the same payment method you used to place the order.

You will receive an e-mail as soon as we have received the returned items. The money of the retour shipment will be refunded to you within 14  days from this moment. If the items are damaged, we will charge the costs for the depreciation.

If you wish to exchange an item, please place a new order.

Revocation period

From the moment of delivery, you have 100 days to view your order and try on the items. Within this term you can return the order, or part of it, in its original state by filling out the return form.

Return costs

The return shipment is at your own costs. Return the parcel, preferably with a service that provides proof of shipment such as a Track & Trace code. Make sure the parcel has sufficient postage and keep the shipping receipt until we have received your return.
In case you return your entire order, the previous outbound shipping costs, you already paid, will be refunded.

Return costs - returning from Belgium or Germany:
The costs for returning any items are 5,- EURO. The return costs will be automatically deducted from the amount to be credited.

Returning items purchased with a discount code

If you have used a discount code, the discount was  deducted from the total amount of your order. The discount was therefore distributed proportionally over all ordered items. If you return items from this order, the amount of the item will be credited minus the proportionate discount.