CUSTOMER Service
GOOD evening, WHAT CAN WE HELP YOU WITH?
FREQUENTLY ASKED QUESTIONS
As soon as your order leaves our warehouse, you will receive a shipping confirmation with Track & Trace code. This means you can easily track the status of your order. You can also see in what time frame your order will be delivered.
The delivery time in
the UK is two to three business days.
Orders placed on
Monday through Friday before 3 pm, will be picked up from our warehouse by UPS
on that same day.
You can have your order delivered everywhere: not only in Europe, but beyond as well. A valid credit card or PayPal account is, however, required in this case.
If the country to which you want to send your order is not on the UPS country list, please send an e-mail to info@brunottishop.com. We will send you a quotation.
Ogone is a company that processes online payments. This company helps us create clear and user-friendly payment pages to enable you to pay online easily.When you see the Ogone logo on the payment page accompanied by the words "Payment Processed by Ogone", you can be confident that your payment will be processed quickly and that your information is secure.
Link to our privacy policy:
https://www.brunotti.com/docs/brunottishop_PB_EN.pdf