GOOD morning, WHAT CAN WE HELP YOU WITH?
FREQUENTLY ASKED QUESTIONS
The delivery time in the UK is two to three business days.
Orders placed on Monday through Friday before 3 pm, will be picked up from our warehouse by UPS on that same day.
If you have a question
about an item, want advice about your size, or if you experience payment
problems, please contact us!
Our customer service can be reached by phone on Monday through Friday from 9 am until 5 pm. We can be reached on +31 (0)33-4517095.
You can also always send an e-mail to firstname.lastname@example.org. E-mails will be processed on the next business day.
If you are dissatisfied with an item or if the item does not function the way it should, please contact us! Call +31 (0)33-4517095 during office hours or send an e-mail to email@example.com.
To handle a complaint in the best possible way, we ask you to provide your order number and item details. So please keep them at hand when you call, or mention them in your e-mail.
We will immediately look for a proper solution.
If you have a complaint within the legal warranty period, all costs will be covered by the Brunotti E-shop.
The shipping costs for deliveries in the UK are €20. These shipping costs will be automatically included in your order. Please find an overview of shipping costs for other countries below:
Country - Costs
Germany - €5
Austria - €40
Switserland - €50
France - €30
Belgium - €5
The Netherlands - €3.95
Do you want to pay by credit card? You can pay with MasterCard and Visa.
This online payment method is linked to your credit card or bank account. You can pay with PayPal in our e-shop.
After placing the order, the order will be reserved for you for five days. As soon as we receive your payment, the order will be sent immediately. If you have not payed after these five days, your order will be automatically cancelled.
Brunotti e-shop.com BV
3861 RD Nijkerk