CUSTOMER Service
GOOD morning, WHAT CAN WE HELP YOU WITH?
FREQUENTLY ASKED QUESTIONS
Ogone is a company that processes online payments. This company helps us create clear and user-friendly payment pages to enable you to pay online easily.When you see the Ogone logo on the payment page accompanied by the words "Payment Processed by Ogone", you can be confident that your payment will be processed quickly and that your information is secure.
Do you want to return
or exchange discounted items? No problem! You can return these items by filling
out the return form as well.
The return shipment
costs are paid when you hand over your return shipment at the post office. When
you return your entire order, the shipping costs you already paid expire. These
shipping costs will be included in the refund.
The shipping costs for
deliveries in the UK are €9,95. These shipping costs will be automatically
included in your order. Please find an overview of shipping costs for other
countries below:
Country - Costs
Germany - €3,95
Austria - €9,95
Switserland - €41,95
France - €13,95
Belgium - €3,95
The Netherlands - €3.95