CUSTOMER Service
GOOD morning, WHAT CAN WE HELP YOU WITH?
FREQUENTLY ASKED QUESTIONS
The delivery time in
the UK is two to three business days.
Orders placed on
Monday through Friday before 3 pm, will be picked up from our warehouse by UPS
on that same day.
As soon as your order leaves our warehouse, you will receive a shipping confirmation with Track & Trace code. This means you can easily track the status of your order. You can also see in what time frame your order will be delivered.
Link to our privacy policy:
https://www.brunotti.com/docs/brunottishop_PB_EN.pdf
If you have a question
about an item, want advice about your size, or if you experience payment
problems, please contact us!
Our customer service
can be reached by phone on Monday through Friday from 9 am until 5 pm. We can be reached on +31 (0)33-4517095.
You can also always
send an e-mail to info@brunottishop.com. E-mails will be processed on the next business day.
Brunotti e-shop.com B.V.Gezellenstraat 183861 RD NijkerkKvK-nummer: 32162146BTW-identificatienummer: NL821515263B01
The legal warranty
applies to all our items. Legal warranty means that a product is or does what
you, as a consumer, can reasonably expect from it.
If an item does not
function properly within the legal warranty period, we will try to find a
solution as soon as possible. For example: free repairs, new item or refund.
If the problem with
the item has occurred as a result of improper use, you have no right to compensation
in any form.
If the item is worn as
a result of normal use, you also have no right to compensation in any form.
CUSTOMER SERVICE E-SHOP
+31 (0) 33 451 70 95
Monday - Friday 08:30-17:00
info@brunottishop.com