CUSTOMER Service
GOOD morning, WHAT CAN WE HELP YOU WITH?
FREQUENTLY ASKED QUESTIONS
Credit card
Do you want to pay by
credit card? You can pay with MasterCard and Visa.
PayPal
This online payment
method is linked to your credit card or bank account. You can pay with PayPal
in our e-shop.
Bank transfer
After placing the
order, the order will be reserved for you for five days. As soon as we receive
your payment, the order will be sent immediately. If you have not payed after
these five days, your order will be automatically cancelled.
Brunotti e-shop.com BV
Gezellenstraat 18
3861 RD Nijkerk
The Netherlands
ABN-AMRO: 46.48.12.615
IBAN:
NL87ABNA0464812615
BIC: ABNANL2A
Link to our privacy policy: brunottishop_PB_EN.pdf
Ogone is a company that processes online payments. This company helps us create clear and user-friendly payment pages to enable you to pay online easily.When you see the Ogone logo on the payment page accompanied by the words "Payment Processed by Ogone", you can be confident that your payment will be processed quickly and that your information is secure.
The legal warranty
applies to all our items. Legal warranty means that a product is or does what
you, as a consumer, can reasonably expect from it.
If an item does not
function properly within the legal warranty period, we will try to find a
solution as soon as possible. For example: free repairs, new item or refund.
If the problem with
the item has occurred as a result of improper use, you have no right to compensation
in any form.
If the item is worn as
a result of normal use, you also have no right to compensation in any form.
Did you place an
incorrect order? No problem!
If you have not
received the shipping confirmation yet, please contact us as soon as possible.
Send an e-mail to info@brunottishop.com.
If you have already
received the shipping confirmation, please return the order or part of the
order within 30 days. You can use the return form to do this.
CUSTOMER SERVICE E-SHOP
info@brunottishop.com