You can contact our customer service for questions about your online purchases, the collection or
general feedback.



Send an email to info@brunottishop.com

You will receive a reply as soon as possible, but at the latest within 2 business days.

Brunotti working hours are from Monday-Friday.

Orders placed before 4 pm on a week day will be shipped the same day.

See below the expected working days of delivery

• Austria 2
• Belgium 1-2
• Denmark 2
• Estonia 4
• Finland 3-4
• France 2-3
• Germany 2
• Italy 2-3 (north) / 4 (south)
• Latvia 3-4
• Lithuania 3-4
• Luxemburg 1
• Netherlands 1
• Poland 2-3
  
  

In the case of a missing order confirmation, the e-mail address might not have been spelled correctly. It is also possible that something went wrong during the order process.

In that case, please contact us as soon as possible. Please send an e-mail to info@brunottishop.com.

Please also check your spam to be sure.

As soon as your order has left our warehouse, you will receive a shipping confirmation with a Track & Trace code. This way you can easily keep track of the status of your order. You can also see the time frame in which your order will be delivered.

Currently, we deliver to these countries:

Austria
Belgium
Czechia
Denmark
Estonia
Finland
France
Germany
Ireland
Italy
Latvia
Lithuania
Luxembourg
Netherlands
Poland
Portugal
Sweden

Arrange your exchange/return quickly and easily through
our online return service brunotti.returnista.com/en.

Products purchased in a store cannot be exchanged, claimed, or returned through the Brunotti E-shop. Please contact the store where you bought the product. The staff will be happy to help you.